Step 1
Chateeze Login
Chatbot Configuration Guide
Configuration: Set up your AI chatbot to match your business requirements. From branding to availability, this section allows you to fully customize how your chatbot behaves and appears to users.
Bot Avatar: Upload a visual identity for your chatbot. Supported formats include PNG, JPG, and GIF, with a maximum file size of 1MB and recommended dimensions of 96px × 96px for best display quality.
Headings: Customize the chatbot’s greeting and messaging. Headings can be adjusted based on different times of the day, allowing the chatbot to deliver a more personalized and contextual user experience.
Color Theme: Choose a color theme that aligns with your brand identity. This ensures the chatbot visually integrates with your website design.
Business Hours: Define your working hours and timezone. The chatbot behavior can change based on availability, helping manage user expectations during off-hours.
Step 2
Copy the Chatbot Script
Once setup is complete, copy the embed code or JavaScript snippet provided by the chatbot platform.
Step 3
How to add a bot in the Shopify Admin panel
Log in to your Shopify store admin panel. Go to the Apps section and search for the ChatBot by Text app.
Step 4
Go to Online Store → Themes
Select the ChatBot by Text app and click the Add app button. Confirm with the Install button.
Log in to your ChatBot account and configure the integration. If you’re a new user, you must set up your account first. Provide your email address and password. Then select Sign up.
Choose from the three options. After selecting your preferred option, select Continue.
Use a pre-built Shopify template — import the Shopify-specific bot structure. You need to customize the imported template once the integration is complete.
Select an existing bot — choose one of the bots you have created.
You can always edit the selected bot later.Build from scratch — create your bot from scratch.
Once you configure the integration, you need to build your bot in the ChatBot app.
Name the newly created bot (1) or select one of the bots you already have. Decide if your bot should be enabled in your store from the start or if it should be disabled (2). Continue with the Create your chatbot button.
How to add a Shopify store in the Integrations panel
Go to your bot and choose Shopify from the list in the Integrations panel. Select Connect with Shopify.
Provide your Shopify store name (1). Click the Connect with Shopify button (2).
If you are not already logged into your store, log in. Continue with the Install app button.The integration will appear on the list. Click the name of your store to manage your integration.
How to add a Shopify store in the Integrations panel
Go to your bot and choose Shopify from the list in the Integrations panel. Select Connect with Shopify.
Provide your Shopify store name (1). Click the Connect with Shopify button (2).
If you are not already logged into your store, log in. Continue with the Install app button.The integration will appear on the list. Click the name of your store to manage your integration.
